How can we help?

Head to app.sunwaee.com and create an account with email (magic link) or Google. You can also try Sun as a guest before signing up.

Yes — Starter and Plus both come with a 14-day free trial. Card required, one trial per user (ever). Cancel anytime during the trial and you won't be charged.

Guests get a limited daily allowance and can use SUNWÆE's core models, but several features (workspaces, scheduled jobs, skills, connectors, the Aegis vault) are signed-in only.

Monthly subscription with three paid tiers — Starter, Plus, and Pro — plus a Free tier. Every paid tier includes every model in SUNWÆE's catalog. Sign in or start a free trial to see the full comparison.

Settings → Subscription → Manage. Switching takes effect immediately; the prorated difference is reflected in your next invoice.

Yes. Cancellation takes effect at the end of the current billing period — you keep access until then.

Every reasoning-capable model from Anthropic, OpenAI, Google, xAI, DeepSeek, and Moonshot. New flagships are added on or near their release day.

Sun picks the best model for each query automatically — based on the request's topic. By default, automatic routing only uses US-based providers (Anthropic, OpenAI, Google, xAI) — it never auto-selects a China-based model on its own. In Settings → Router you can set your own per-topic preferences (for example, always use a specific model for coding), including any model you can pick manually such as DeepSeek or Moonshot. You can also override the pick at any time, including mid-conversation.

A per-chat panel that pins the notes, tasks, files, and web results Sun should keep in mind for that conversation. Sun also produces new artifacts directly into the workbench as you talk.

A privacy layer that redacts emails, phone numbers, and other PII out of every message before it reaches any model provider. The model only ever sees opaque placeholders; the originals stay in your Aegis Vault.

Yes — Settings → Privacy. It's ON by default; turn it off if you're working with content that doesn't contain sensitive info and you want raw answers.

Your data is stored on managed infrastructure in Canada, and the Aegis Vault is encrypted at rest. We never sell your data or use it to train models — we only share what's needed with the providers that power each feature. See our Privacy Policy for the full list.

Yes. Toggle a file to private and its contents are never shared with the AI — Sun sees only basic metadata like the filename. You can still preview, download, and search it yourself.

Settings → Account → Delete. This permanently and immediately deletes your chats, notes, tasks, files, and workspaces. We keep only de-identified billing records and a one-way anti-fraud hash (never your raw email or card), as explained in our Privacy Policy.